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Phone Instructions

Accessing Voicemail

1. Start up your voice mail service.
– To set up voicemail, dial 5001 from your home phone. Voice prompts will guide you through the rest of the steps.

2. Create your PIN
– Your voicemail PIN can be any number 4 to 15 digits long. Be sure to make note of it because you’ll need it to access your messages in the future.

3. Record a name to identify your mailbox.

4. Choose a greeting
– You can record a personal greeting or you can send a recording file to phones@forcebb.com
Record a personalized greeting, up to 3 minutes long. A common template you can follow is: “You’ve reached [name]. We can’t get to the phone right now, but if you leave a message, we’ll call you back.”

And you’re done! Your voicemail is now set up. Whenever you have an unheard message, you’ll hear a stuttered dial tone when you pick up your home phone.

Remote Voicemail

  1. Call your phone number from another phone.
  2. When the voicemail picks up, dial 5000.
  3. When the system asks, dial your pin.

Call Forwarding

  1. Dial *72 and then dial the number you’d like calls to forward.
  2. Dial *73 to disable call forwarding.